Just like you dial 9-1-1 for emergencies, you can now call 2-1-1 in Kane County and talk with a live specialist to help you with your human service and resource needs.
With more than 1,000 government, nonprofit, and faith-based organizations providing much-needed services throughout Kane County, it can be overwhelming and confusing to know who does what and exactly where to start to get help needed. 2-1-1 is a free, centralized, anonymous place to start with a specialist on hand to help sort out the options. No computer or Internet is required, translation is available in over 150 languages and callers of all ages can use this service as often as needed.
The 2-1-1 program has been made possible by funding and support from Kane County Schools, Kane County Government; Batavia, Elgin, Fox Valley and Chicago Metro United Ways; the Community Foundation of Fox River Valley, and the Dunham Fund.
2-1-1 can offer access to the following types of resources:
Basic Human Needs: food banks, clothing, shelters, rent assistance, utility assistance.
Physical and Mental Health: crisis intervention services, support groups, counseling, drug and alcohol intervention, Medicaid and Medicare, services specific to cancer, early childhood development and more.
Employment Support: unemployment benefits, financial assistance, job training, transportation assistance, education programs.
Support for Older Americans and Persons with Disabilities: home health care, adult day care, congregate meals, Meals on Wheels, respite care, transportation, and homemaker services.
If your telephone carrier does not allow access, please contact the 211 call center using the toll free number: 888-865-9903.
For other questions, contact your local United Way or mailto:firstname.lastname@example.org.